American Custom Industries
stands behind each and every part we manufacture. ACI will repair or replace
any defective part, provided 1) you place your claim within 30 days from
the time your order is shipped (no exceptions), and 2) your part is first
returned to ACI freight pre-paid for verification of defect. However,
ACI cannot be held liable for second or third party expenses (including,
but not limited to, installation, paint or storage costs).
All products are being sold with the express warranty pursuant to the
paragraphs above. American Custom Industries disclaims any other warranties
and shall not have responsibility for consequential damages to person
and/or property, or loss of any kind, or any other incidental damages,
with respect to improper use or negligence, any other use or alterations,
or installation other than by American Custom Industries.
This Limited Warranty does not
apply to damage discovered after purchase which were caused by or occurred
All shipping and boxing charges are to be paid by the customer and
are not refundable on refused or undelivered merchandise and/or return
orders not related to warranted merchandise.
All orders within size restrictions
will be shipped via United Parcel Service (UPS) since that is the fastest
and most economical way. Rush orders and special handling, i.e. COD, Next
Day Air, etc., is available on most items. Call for pricing.
All other orders will be shipped
by common carrier. ACI uses a variety or carriers to ship your orders.
Because we have a choice of carriers, we use the most efficient carrier
for your location. All orders shipped common carrier will be shipped freight
collect. (You pay freight charges directly to the freight carrier upon
recipt of your merchandise).
These items are indicated by
in our catalog.
Note: There will be an added
cost for COD and residential deliveries by freight lines.
American Custom Industries carefully packs and boxes all items to assure
1. Inspect your merchandise upon delivery.
Truck shipments must be examined in the presence of the delivery driver.
2. Immediately report any damage to delivery driver.
Have driver note damage to box and or merchandise on freight bill. Failure
to write damage on freight bill will void any claim for restitution of
3. Customer may contact ACI customer service for assistance, all
damage must be reported to ACI within 48 hours after receipt of order.
4. SPECIAL NOTE! Customers are responsible to advise those who
will be receiving merchandise on their behalf or at an alternate location
(I.E. Body Shops) to adhere to rules 1 thru 3 in this damage merchandise
1. Shortages must be reported within 48 hours after receipt of
2. Please have a copy of invoice ready when you call.
1. If there has been a mistake on your order, please contact
us immediately for a Return Authorization Number.
2. We must have shipping date and invoice number to process any
3. ACI will not accept any return without Return Authorization
Number on outside of box.
4. Any part that has been sanded, primed, painted, drilled, or
altered in any way will not be accepted for credit. Absolutely no exceptions.
5. Returns must be accompanied with copy of invoice.
6. All shipping cost for returns must be prepaid, except if return
is due to an error by ACI.
7. Returns are subject to a 20% handling and restocking charge.
All freight and boxing charges are nonrefundable.
8. Request for return after 30 days of receipt of shipment will
not be granted for any reason.
9. All parts must be returned in new condition for credit.
Any returned parts received back to ACI in damaged condition may be refused
by ACI for delivery and shall become the sole responsibility of the sender.
Due to ever-increasing cost of materials and labor, prices may change
without notice. Prices published on this website should be considered
current and supercede all other previously published prices
Special orders and/or non-stocked items require advance payment in full
and are non-refundable and non-returnable. These items are indicated by
in our catalog.
and Foreign Orders
All Canadian and foreign orders are to be paid in U.S. Funds. Call for
information concerning payment of shipping, duties, federal taxes, and
ACI makes it easy to order.... just give us a call at 800-822-8020
and one of ACI's sales representatives will gladly take your order and
answer any questions you may have. You can also fax your order to 419-885-5161.
ACI will need the following
1. Your name and complete address
2. Phone number (wiith area cost) and fax number (if applicable)
3. Ship-to address (where your order is to be shipped to)
4. ACI Part Number and quantity
5. Credit card number and expiration date
ACI will call or fax you with
the total amount and shipping date.
ACI does not currently have
online ordering, but you may also contact us with any questions you may
have via email .
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American Custom Industries. All rights reserved. The name American Custom
Industries, ACI, the ACI logo and acivette.com are trademarks of American
Custom Industries. Corvette, all related Emblems and related
vehicle body designs are General Motors Trademarks used under license
to American Custom Industries.
Showroom accessory item photos are provided by, and used with permission
from Mid America Motorworks. This entire site with its content is copyright
protected. The images on this site may not be copied or reproduced without
written permission from American Custom Industries.
All statements and recommendations contained herein are based on information
we believe to be reliable, but the accuracy or completeness thereof
is not guaranteed.